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Grievance Redressal

The Grievance Officer looks after the grievances received from the employees of this Institute as well as from Public. A grievance register has been maintained  to register the grievances.  As soon as the grievance petitions are received, the same will be referred to the concerned officers who are dealing with the subjects for their comments. After verifying the facts and getting a detailed report, the grievances are redressed based on the merits of each case and individual replies are given to the aggrieved by the Grievance Officer himself.

Name Dr. Pankaj Tewary
Desgnation Director / Grievance Officer
Status of Public Grievance Redressal Officer: 
Male/ Female
Address Central Sericultural Research & Training Institute,
Central Silk Board, Ministry of Textitles,
Manadavadi Road,  Srirampura,
MYSORE - 570 008.
Ph.:  +91 821 2362757        Fax:  +91 821 2362845         Mail:  csrtimys.csb[At] / csrtimys[At]

If a complainant is not able to get the complaint redressed through Institute Grienvance officer,  he/she can lodge the complaint to  CSB Grievance officer  or at   Public Grievance portal.   If  complaint is pension related, he/she can lodge at  Pensioners' Grievance Portal.

Govt. of India Resolution on the Public Interest Disclosures & Protection of Informers.